-
-
Read how Emprise have helped the Dominion theatre to get the most from their outsourced support services – as featured in PROMPT Magazine.
-
Security Check - What does 'security' mean for today's business? Read what Paul Harvey has to say in FM World
-
Cleaning Centre Stage – how to keep London's major theatre attractions clean. Jenny Bates talks to FM World, read the full story here
-
Waitrose
Hear how Emprise delivers excellence to Waitrose branches nationally -
Waitrose
Hear how Emprise has worked in partnership with Waitrose for 50 years -
Waitrose
Hear how Emprise delivers value driven services for Waitrose -
The British Library
Click here to see what they say... -
The British Library
Click here to see how the British Library achieved a 70% recycling rate and Zero waste to landfill... -
Savills
Hear how Savills implemented an integrated security solution to deliver intelligent spend... -
Savills
Hear how Emprise effectively safeguarded Savills during G20 protests
Press Releases
Emprise Celebrates 10 Years at The Berkeley
~ Emprise rewards long-serving back of house cleaning staff in celebration of its 10 year anniversary with 5* London Hotel ~
Emprise Services plc, leading support services provider, proudly celebrated the 10 year anniversary of its cleaning contract with The Berkeley, a 5* luxury hotel in Knightsbridge.
Emprise provides behind the scenes services including kitchen cleaning, porters and a flexible back of house support staff to the Berkeley through its long-serving team of 15 employees.
Emprise is delighted to be able to show its appreciation to the team for their dedication and commitment to delivering a first-class service to this prestigious client.
Jose Ruiz, Director of Human Resources at The Berkeley commented; "I was delighted to be invited to attend a ceremony to recognise those Emprise employees with long service working alongside our team at the Berkeley. It was a pleasure to be part of a ceremony that celebrates their commitment to both Emprise and the Berkeley and we are tremendously proud to work with such professionals and look forward to many more years of continued friendship."
Emprise Takes Gold
~ Emprise Achieves NSI Gold Certification for Technical Security Services ~
Emprise Services plc, leading support services provider, announces that it has achieved NSI Gold standard certification for its technical security services.
The NSI (National Security Inspectorate) is the body that inspects companies providing business security & fire safety services. NSI certification demonstrates that Emprise has been qualified to work to the highest recognised industry standards as demanded by the police, fire & rescue services and insurance industry.
Emprise has achieved NSI Gold standard for all technical security disciplines, achieving a mark in the highest scoring band of the assessment. The assessor commented: "It was clear that the staff were well experienced and fully competent within the security industry having undergone much training in security systems."
Tony Hampson, Emprise Executive Director, comments; "This is an excellent result. Achieving this high standard of accreditation is demonstrable proof that our highly experienced team of engineers deliver the very best standard of technical security services."
Emprise Retains National Theatre Cleaning Contract
~ Emprise retains another longstanding theatre cleaning contract with National Theatre ~
Emprise Services plc, leading support services provider, starts the new year in exactly the same vein it finished the last by retaining yet another longstanding theatre contract.
In the last quarter of 2011 Emprise announced it had retained both Delfont Mackintosh and Ambassador Theatre Group clocking up 12 and 11 years of service respectively. Emprise now adds to this winning streak by successfully retaining the National Theatre for a further three year term.
Emprise has worked with the National Theatre since 2008, providing daily cleaning, housekeeping, kitchen deep cleans and window cleaning across the National's three theatres and associated catering, office and dressing room facilities. In this time Emprise has helped the National to consolidate services, create efficiencies and create an excellent environment at this iconic venue for patrons and visitors at any time of day.
Throughout the partnership Emprise has effectively supported the National Theatre in generating significant cost efficiencies whilst delivering a first-class service. Emprise provides the flexibility and day-long availability that helps the National Theatre to run a number of other shows and projects outside of the main performances enabling the National to fully utilise its built assets.
Patrick Harrison, Director of Catering at National Theatre comments; "It has been a pleasure to see long-standing cleaners working harder and more happily under the guidance of Emprise's excellent on-site manager."
Lesley Shearman, Emprise Executive Director, says; "We are delighted to have retained our contract with the National Theatre. We look forward to growing this partnership and continuing to assist this fantastic client in operating a premier entertainment venue."
--More--
The National Theatre has three theatres situated on London's South Bank with a combined seating capacity of nearly 2,500 and presents up to eight productions in repertory at any one time.
Before Emprise won the contract to provide daily cleaning services to the National Theatre the theatre managed its cleaning services in-house. After outsourcing to Emprise, in 2008, the National embarked on a rationalisation project moving cleaning to a completely outsourced solution.
Emprise Launches #ThankyouThursday
~ Recognising our people ~
Emprise, leading support services provider, is delighted to announce that tomorrow, Thursday 19th January, it will launch its #ThankyouThursday Twitter campaign.
#ThankyouThursday will see Emprise tweet thank you messages to members of their cleaning, security and pest control teams based on praise the company has received from its clients each week.
Tony Hampson, Executive Director at Emprise comments; "We are delighted to be able to take this opportunity to show our appreciation for our hard-working team members. It is important to us that we take the time to say thank you to our staff for their commitment and dedication to delivering excellent services to our clients day-in, day-out."
Follow @EmpriseServices
Emprise Retains the Leading Role with Ambassador Theatre Group
~ Emprise retains and expands its cleaning contract with Ambassador Theatre Group ~
Emprise Services plc, leading support services provider, announces it has retained and expanded its contract with the Ambassador Theatre Group (ATG).
Emprise has maintained a successful relationship with ATG for 11 years, providing cleaning services to 24 of the theatre company's venues. Following a competitive tender process, Emprise has now been selected as the sole service provider for the entire ATG estate recently enlarged to 39 venues nationwide.
Emprise was selected through competitive tender as the supplier of cleaning and associated services across ATG's estate, a decision supported by the strength of the current service delivery and the long and productive relationship ATG has held with the support services company. ATG is confident that Emprise will deliver consistently high cleaning standards across each of its venues.
Emprise has been working with many of the UK's leading theatres for over a decade and has extensive knowledge and experience in this sector. Lesley Shearman, Executive Director of Operations at Emprise comments "We are delighted to have not only retained but significantly expanded the contract with ATG, one of our most important clients and oldest contracts. We look forward to further developing this relationship and the services across what is now a national agreement to continue to support ATG in achieving its goals."
Like most theatre groups, ATG needs to make sure that performances run to perfection; from the presentation of the venue, down to attentive and efficient staff on the big night. Ensuring that the operation runs like clockwork is vital to ATG to create the best possible experience for its audience, every time. Emprise's fresh approach, removing the drain on management resources, has proven to be exactly what ATG was looking for throughout the course of this 11 year relationship: "Emprise has been consistently proactive," said David Blyth, Property Director at ATG. "Regular meetings between the venue managers and supervisors and monthly monitoring means that we've been very happy with the level of service Emprise has delivered. Communication has been the key to the success of this relationship."
Co-founded by Howard Panter and Rosemary Squire in 1992, the Ambassador Theatre Group Ltd (ATG) is the largest owner/operator of theatres in the UK with 39 venues, an internationally recognised theatre producer and a leader in theatre ticketing services through ATG Tickets.
ATG's impressive portfolio of West End theatres includes historic buildings such as the Apollo Victoria, Donmar Warehouse, Duke of York's, Fortune, Harold Pinter, Lyceum, Phoenix, Piccadilly, Playhouse, Savoy, Trafalgar Studio 1 and Trafalgar Studio 2 and a number of regional theatres in major UK cities.
Current and recent ATG co-productions include Ghost the Musical, South Pacific, Legally Blonde the Musical, Monty Python's Spamalot, The Misanthrope, West Side Story, Elling, Guys and Dolls, Sweeney Todd, Company, Exit the King and The Rocky Horror Show.
Emprise Wins National Contract with Top 5 Accountancy Firm, BDO
~ Emprise to deliver cleaning and associated support services to BDO's offices ~
Emprise Services plc, leading support services provider, announces it has won a contract to provide integrated cleaning services to the world's fifth largest accountancy organisation, BDO.
BDO is the award-winning UK member firm of the BDO international network, the world's fifth largest accountancy organisation, with more than 1,000 offices in over 100 countries.
The three year deal with Emprise is for BDO's 13 UK offices located across the country. Emprise will take responsibility for the management and delivery of an integrated cleaning package including daily office cleaning, periodic cleans, window cleaning, washroom services, consumables, confidential waste, laundry and pest control.
BDO's Regional Facilities Manager Alan Hutchinson was very happy with the ground breaking agreement; "this arrangement allows us to provide a consistently high standard of cleaning across each of our offices whilst delivering excellent value and meeting BDO's commitment to providing exceptional client service. Emprise's effective national management structure has enabled us to implement the change with minimal disruption and maximum impact."
This new win with BDO builds on Emprise's existing financial client portfolio which includes many international financial institutions. Tony Hampson, Executive Director of Operations at Emprise comments: "We are delighted to have formed a service partnership with such a prominent accountancy firm. We believe that drawing from our extensive experience of delivering office cleaning solutions to prestigious city clients we can bring real efficiency and value gains for BDO."
Emprise Still Ensuring the Show Goes on at Delfont Mackintosh
~ Emprise retains theatre cleaning contract with longstanding client, Delfont Mackintosh ~
Emprise Services plc, leading support services provider, announces it has successfully retained the contract to provide cleaning services to Delfont Mackintosh theatres for a further two years.
Delfont Mackintosh and Emprise have worked in partnership across the portfolio of seven theatres and two offices for the last 12 years. Emprise has been able to secure this extended contract term through the longevity of this successful relationship and the close working partnership that has been built over this time. Emprise has also developed the contract over the term to include feminine hygiene, recycling and washroom services in addition to the daily cleaning services and window cleaning originally supplied. The recycling project itself has already been a major success, increasing the amount of site waste diverted from landfill to 100%. 93% of refuse is now recycled and the remaining 7% is burned for energy.
Jenny Bates, Emprise Operations Director says "We have worked with Delfont Mackintosh for a number of years and to secure a further contract extension and additional services is testament to the positive working relationship that has been built over this time. Our staff have been working across the portfolio for years and know the contract and the individual theatres very well, the whole team are pleased to be continuing this relationship and continuing to deliver a quality service that adds to the success of these iconic venues."
Emprise Wins Royal Bank of Canada Support Services Contract
~ Emprise to deliver cleaning services to RBC's 200,000 sq ft office space in London ~
Emprise Services plc, leading support services provider, announces it has been awarded a three year contract with Royal Bank of Canada (RBC).
The deal with Emprise is for RBC's two prestigious London offices, Riverbank House and Thames Court, which total over 200,000 sq ft of office space. Emprise will now be responsible for the management and delivery of support services including daily office cleaning, periodic cleans, window cleaning, washroom services and consumables at these premises.
Emprise was successful in the tender process because it proposed a compelling offering that focused on quality and proven service delivery contained in a competitive pricing model.
Tony Hampson, Executive Director Operations at Emprise comments: "We are delighted to have secured this contract with RBC; we believe we can deliver a fresh approach to support services that will enhance the client and visitor experience at their high profile corporate offices."
Emprise teams up with Brainwave to Launch the Walk for Kids Charity Fundraiser
~ Brainwave Walk for Kids Raises over Double the Fundraising Target at Launch Event ~
London, 23rd June 2011 – Emprise Services plc, leading support services provider, and Brainwave, children's charity, on 21st June sent circa 200 people on a 5km treasure hunt around London to raise funds for a child with Cerebral Palsy.
Emprise is part of the Brainwave Guardian Scheme through which Emprise has sponsored Chase, a little boy from London who has cerebral palsy, to receive a year's home based therapy.
The Brainwave Walk for Kids proved to be a hugely successful day for the charity after raising over double the target amount. Emprise and Brainwave had aimed to raise enough to sponsor Chase for a further year of therapy but due to exceptional generosity of clients, suppliers and industry colleagues enough was raised to provide two years' worth of therapy for a child on the Brianwave programme.
Emprise is delighted to have teamed up with Brainwave to make the organisation its official charity of 2011 and sponsor Chase. Emprise has been thrilled to continue this relationship and has become more closely involved with the charity and children it supports through both the Guardian Scheme and the launch of the Brainwave Walk for Kids. "We see our partnership with Brainwave as a great way to raise awareness of the important work Brainwave are doing for families like Chase's across the country. We enjoyed working with Brainwave over 2010 and having seen what a phenomenal contribution they make to the families involved, we are only too pleased to show our support and make our own contribution." comments Tony Hampson, Executive Director, Operations at Emprise. "The Brainwave Walk for Kids 2011 is an exciting, collaborative project that has enabled colleagues, clients and friends to come together in support of a truly excellent cause."
Main sponsors of this event were Emprise and Man Group. All the money raised will go directly to the children's charity Brainwave, which develops bespoke home-based therapy and exercise programmes for children with developmental delay and other disabilities, and has Centres in the South East, South West and North West of the UK.
Emprise Sponsors Research into Excellence in the Security Sector
~ Leading support services provider supports Perpetuity Group Security Research Initiative to investigate excellence in professional security services ~
Emprise Services plc, leading support services provider, is delighted to announce it has agreed to sponsor the SRI's 2011 study into excellence in security.
The research, supported by the BSIA, ASIS and the Security Institute, will focus on what makes security companies and security functions excellent. It will explore what is deemed to be excellence and what the larger providers do already do, and what they need to do in the future to advance the profession and provide excellent service to clients and end users.
The Security Research Initiative is a three year programme of research to develop new insights into security practice. Each year a separate study is undertaken, but the topics are inter-related. To date the research body have released six other influential papers. The combined findings successfully build a strong, clear, holistic perspective of the key challenges of the sector, equipping the industry with powerful insights and practical guidance as to how they might get the best out of the security function.
Emprise have signed up to a three year sponsorship of the Security Research Initiative led by Professor Martin Gill of Perpetuity. The aim of the initiative is to conduct research into security issues and the aim of this particular study is to provide a more informed base for understanding what the priorities for regulations should be. The first year project will be a definitive study on understanding excellence; the question the research will be asking is what makes the best the best? What do the best do well that the less good don't do? What makes the best excel? In light of all that is impacting the industry – recession, consolidation, demise of the SIA, clients demanding more – Emprise and the SRI believe it is timely to focus on how the sector should and could respond. The SRI has confirmed that some members have suggested that such a study is urgent.
"Much is said in the industry about the perceived value that security provides to an organisation. Yet it remains the case that many companies do not see security as strategic or even important; more of an unwelcome burden or 'grudge purchase'. The SRI generates insights that provide a more informed environment in which the professionalisation of security can take place. We are going to look at what makes security companies and security functions excellent. This will be a first for security" comments Professor Gill.
The study will interview clients, experts around the industry, representative associations and special interest groups to identify the best ways of developing in Britain by learning from those who do it best. In this world of security some companies are committed to developing good practice and new insights. On the Security Research Initiative top companies and the leading associations come together to engage in an annual study designed to produce new understandings and better practices to guide security. Professor Gill said, "I am delighted Emprise has agreed to join the SRI which is supported by companies that believe in innovation. This sort of project requires the commitment of those who believe in security and believe there is always an opportunity to reach new understanding and develop better practices. I look forward to working with the Emprise team in the years ahead."
Paul Harvey, Emprise Operations Director responsible for the company's security division comments: "We are delighted to be a part of the SRI and to be able to demonstrate Emprise's commitment to excellence in this way. The SRI is a fantastic research body dedicated to furthering our industry through greater knowledge and professionalism; we are pleased to support this important initiative."
Emprise still fit for Fusion Lifestyle
~ Emprise wins cleaning contracts for a further two Fusion Lifestyle leisure centres ~
London, 5th April 2011 – Emprise Services plc, leading support services provider, has extended its relationship with Fusion Lifestyle following the award of contracts to clean an additional two Fusion Lifestyle Leisure Centres: Tunbridge Wells Sports Centre and Osterley Sports & Athletics centre.
Fusion Lifestyle is a highly experienced sports and leisure management organisation. They work in partnership with local authorities, schools and colleges, and other public sector organisations, to provide top quality recreational sport, health and fitness activities to local communities at affordable prices.
Emprise have been working in partnership with Fusion Lifestyle since 2008 to provide cleaning services including daily, periodic and window cleaning to a significant portion of the organisation's leisure centres. Since 2008 Emprise has developed the relationship with this client, increasing the number of Fusion Lifestyle sites being serviced to 29.
Holding the belief that everyone in the community deserves top quality services at affordable prices, Fusion Lifestyle requires a professional cleaning provider to bring specialist knowledge, understanding and expertise to service delivery in order to achieve the highest possible standards and create an excellent experience for every member.
"The award of these additional contracts is testament to the strength of a partnership based on working towards common goal of value driven, quality services. We look forward to continuing to develop this relationship." Matt Kuwertz, Emprise Sales Director.
Snell awards cleaning contract to Emprise
~ Emprise to clean HQ and offices of leading media and broadcast technology provider ~
London, March 2011 – Emprise Services plc, leading support services provider, is delighted to announce that Snell, a key innovator in the global media and broadcast market has selected Emprise as the supplier of choice for cleaning services at their head office building in Reading and their manufacturing sites in Reading and Havant.
Snell required a service provider to deliver a fresh approach and a more consistent standard throughout their buildings. This leading technology company selected Emprise because of its proactive and energetic approach and commitment to continuous improvement shown throughout the contract award stages.
Richard Cheatle Health, Safety and Facilities Manager at Snell said "Emprise really demonstrated an understanding of all the requirements on site, this coupled with a significant amount of relevant experience and local management resource made it an easy decision to make."
Emprise Sponsors a Child in support of Brainwave Children's Charity
~ Emprise announces Brainwave children's charity is its official charity for 2011 and sponsors a child's treatment to mark the partnership ~
London, 29th March 2011 – Emprise Services plc, leading support services provider, is delighted to announce that it has selected Brainwave as it's official charity of 2011 and has entered the Brainwave Guardian Scheme.
Brainwave is a charity that works with families throughout the UK to deliver home based therapy and exercise programmes that help children with disabilities and Developmental Delay to achieve their full potential.
As part of the Brainwave Guardian Scheme, Emprise will be funding a year of home-based therapy for Chase, a little boy who lives with his mother and father in London. Chase is nearly 3 years old and has been diagnosed with Cerebral Palsy, which impacts on his general development. Chase has been on Brainwave's programme of therapy for almost a year and in that time his parents have already seen a significant improvement in his vision, movement, speech and he shows more interest in his environment.
Emprise is delighted to have teamed up with Brainwave to make the organisation its official charity of 2011 and sponsor Chase. Emprise worked with Brainwave over 2010 to support key events the charity hosted last year including their Manchester Duck Race and a World Cup Celebration Dinner to help raise funds for children and their families involved with the scheme. This year, Emprise wanted to continue this relationship and become more closely involved with the charity and children it supports. Emprise will continue its sponsorship of and participation in events alongside the sponsorship of Chase's therapy.
Emprise is committed to managing the impact of its business on the environment and the society in which it operates to act as a socially responsible business. Emprise believes that corporate responsibility is about a commitment to four main areas: its employees, the community, the environment, and the supply chain.
"We see our partnership with Brainwave as a great way to raise awareness of the important work Brainwave are doing for families, like Chase's, all across the country. We enjoyed working with Brainwave over 2010 and having seen what a phenomenal contribution Brainwave makes to the families involved, we are only too pleased to show our support and make our own contribution. " comments Tony Hampson, Executive Director, Operations at Emprise.
Richard Clarke, Corporate Fundraising Manager at Brainwave, comments: "We are delighted that Emprise has funded a year of daily home-based therapy for a little boy from East Dulwich, Chase, who lives with Cerebral Palsy. Thanks to the support of Emprise, Brainwave's therapists will help Chase to achieve increased strength, head posture and mobility during the year. Our aim is for Chase to reach his full potential with improved freedom of movement and greater independence."
Emprise Launches Energy Efficient Lighting Solutions
~ Leading support services provider teams up with induction lighting supplier to offer a cost efficient, energy efficient lighting solution ~
London, 22nd March 2011 – Emprise Services plc, leading support services provider, is pleased to announce it has partnered with Inductec Lighting Limited to launch an energy saving lighting solution that has the potential to save more than 50% of the energy cost expended in illuminating premises.
According to the Carbon Trust lighting is responsible for 40% of the average organisation's electricity bill. Emprise's energy efficient lighting solution uses LED or induction lamps that are more energy efficient than conventional lighting, and can therefore substantially reduce the amount of energy consumed. Using Emprise's solution it is possible to make savings of up to 80% in an organisation's lighting energy cost.
Emprise is committed to its CSR agenda and recognises that environmental responsibility is high on its customers' agenda. "In times of increasing compliance and government legislation relating to the impact on the environment it is important that we do all that we can to bring innovative ideas to our clients to help them manage their impact and meet their goals for a reduced carbon footprint." Comments Tony Hampson, Emprise's Executive Director Corporate & Commercial.
Emprise's partnership with Inductec, a professional lighting manufacturer that provides cutting edge technology and advancements in energy saving lighting, fully utilises the supply chain to create cost efficiencies and deliver leading technological advancements to clients.
Emprise is a mid-market support services provider that focuses on cleaning and security services. Within its specialisms it has begun to develop a range of complimentary services that fit with its core business and also develops the offering to reflect changes in the market. "No business can afford to ignore environmental aspects of the facilities remit in today's market and we look to proactively assist our clients in energy and environmental management of their facilities." Hampson adds.
Emprise retained as Waitrose/MML supplier of choice for cleaning services for an additional two years
~ Emprise retained as Waitrose/MML supplier of choice for cleaning services for an additional two years ~
London, 22 November 2010 - Emprise Services plc, leading support services provider, announces a further contract renewal and extension with MML, which procure services on behalf of Waitrose Supermarkets, part of the John Lewis Partnership (JLP), for a further two years from February 2011.
Waitrose is Emprise's longest standing client relationship, spanning over 45 years. This contract extension will increase Emprise's scope of responsibility to include warehouse cleaning. This additional service, which was previously completed in-house by Waitrose, will be delivered as part of a national model, creating significant financial and management efficiencies.
Emprise has worked closely with Waitrose to support the retailer throughout its expansion, which has seen the opening of in excess of 40 new branches in the last 24 months. As the supermarket chain has grown, Emprise has been retained as the supplier of choice to service the new sites. Emprise now delivers cleaning services to the entire Waitrose portfolio, which will reach 244 stores by the end of 2010.
Involving over 1,300 Emprise staff, the solution delivered includes a range of cleaning activities such as early morning and periodic cleaning, window cleaning and ongoing janitorial services. Emprise also provides a range of complementary specialist services including reactive works, deep cleans, jet washing and builders cleans, to smooth the transition between construction and opening of the new store, to support the delivery of a total cleaning solution.
"Emprise has continued to provide a reliable and efficient service, going above and beyond the traditional domain of cleaning contracts," said Neil Harrison at MML. "Emprise has provided the flexibility to evolve the contract model to support our growing service requirements as the Waitrose brand and store numbers have grown. Its continued presence across our sites is testimony to the high standard of service provided and the good relationship we have developed."
Craig McGilvray, MD of Emprise comments, "We are delighted to receive this contract extension for the Waitrose portfolio and to have enhanced the level of support we provide to this client. This is a longstanding partnership with a prestigious client. We look forward to the continued expansion of this relationship, with the opportunity to develop further improvements in our delivery model for this and other clients."
-MORE–
Emprise was first chosen by Waitrose in 1961 to clean Waitrose Dorking and since then the Company has continuously developed the partnership to what is now a complete portfolio delivery service. In addition Emprise now holds the cleaning contract for 13 John Lewis stores/distribution centres and their head office.
JLP incorporates John Lewis department stores and Waitrose Supermarkets. JLP employs over 64,000 people across 30 department stores, 234 supermarkets and its distribution service. www.johnlewispartnership.co.uk
Maintenance Management Limited (MML) is the organisation responsible for the contract management and procurement of JLP services. MML took over the procurement of support services contracts for John Lewis in 2003 and Waitrose in 2006. www.maintenance-management.com
Emprise Wins Fitness First
~ Emprise has secured a two-year contract to provide cleaning services to 45 Fitness First health and fitness clubs across the UK ~
London, 8 November 2010 - Emprise Services plc, leading support services provider, has announced that it has won the contract to provide cleaning services to Fitness First health and fitness clubs.
Fitness First is the largest gym, health and fitness club group in the world with more than 1.4 million members in more than 480 clubs worldwide and 159 clubs in the UK.
As part of this two-year deal, awarded following a competitive tender process, Emprise will provide daily cleaning services to 45 of Fitness First's clubs across the UK. 180 staff will TUPE transfer (Transfer of Undertakings [Protection of Employment] Regulations) to Emprise as a result of the contract award.
Fitness First chose Emprise as it has extensive knowledge and relevant experience in this extremely customer focused sector. This new business win further complements Emprise's growing portfolio of health and leisure clubs across the UK.
Craig McGilvray, Emprise MD comments: "We are delighted to have strengthened our presence in the leisure sector with this contract. We aim to use our knowledge and expertise of services in this and other sectors to the benefit of our new client. We look forward to developing this relationship and providing a high quality service that delivers tangible benefits to Fitness First."
Emprise scoops contract with MTV
~ deal supports expansion in the media and entertainment sector ~
London, 26 October 2010 - Emprise, a leading mid-market support services company, has signed a three year deal with MTV. The contract is for two London properties; the studios in Camden and the UK head office on Oxford Street.
This new business win demonstrates Emprise's success and continued growth in the media and entertainment sectors, adding to its portfolio of theatres, entertainment venues, iconic public buildings and media companies.
Under the contract with MTV, Emprise will deliver services including, daily cleaning, specialist periodic cleans, waste management and washroom services.
In conjunction with MTV, the Emprise management team are already implementing changes to the service structure and delivery model to enhance the quality and efficiency of MTV's cleaning services. "We have noted significant improvements in standards, management response and proactivity across the board" comments Mark Randall, Contract and Purchasing Manager at MTV.
MTV's selection of Emprise was a result of a combination of its extensive experience in the cleaning sector and impressive portfolio of clients. Throughout the tender process Emprise was able to demonstrate that it delivers "best value" solutions for its clients, recognising an appropriate balance between quality and cost.
Craig McGilvray, MD of Emprise, comments: "We are often asked to use our extensive experience in specialist sectors to provide insight and value improvement opportunities for new clients with similar requirements. We look forward to working with MTV over the course of the contract to further develop the quality of service and provide a value solution that compliments their business requirements."
Emprise fine-tunes the cleaning model at the Royal Albert Hall
~ Leading support services provider wins 3 year contract with iconic London entertainment venue ~
London, 12 October 2010 - Emprise, leading support services provider has signed a three-year contract with the Royal Albert Hall. The Hall is one of London's most distinctive architectural landmarks, a Grade I listed building that hosts over a million visitors every year. The deal, starting this month, will develop and enhance the cleaning services for this prestigious entertainment venue, which has a seating capacity in excess of 5,500.
The contract includes the provision of cleaning services for alternative entertainment areas, the main auditorium, stage, all seating areas including boxes, restaurants, function rooms and VIP areas. The back of house, administration areas and backstage areas will also be cleaned by Emprise, along with a litter-picking service around the Hall's perimeter.
The main auditorium is used for more than 360 events each year in addition to multiple functions being held in the alternative entertainment spaces. Emprise has designed the operational delivery model to provide the Royal Albert Hall with the flexibility required in this dynamic environment by working around the events schedule, completing cleaning as and when each performance finishes.
"We chose Emprise because of the strength of its operational team and we look forward to working with them," commented Amanda Squires, Head of Operations at the Royal Albert Hall. "During the bid process, we liked the proposal for a highly flexible operation, catering for the Hall's ever changing scheduling requirements. Emprise proposed a delivery focus with attention to quality standards and a management and delivery team able to work around numerous high profile events."
"We are delighted to have won the contract for cleaning services at the Royal Albert Hall," commented Craig McGilvray, managing director at Emprise. "This is a prestigious and iconic building that is a very welcome addition to our existing client portfolio in the entertainment industry. Emprise has extensive experience of operating in entertainment and public access buildings in London and across the country; we believe this knowledge will be valuable to us and our client in developing the support services delivery at the Royal Albert Hall. We are very much looking forward to working with the team at the Hall and developing an excellent working relationship over the next three years."
Emprise unveils new ARC and Technical Services offering
~ Leading security and cleaning company enhances capability to include electronic security with newly built remote monitoring suite ~
London, 21st September 2010 - Emprise Services plc, a leading support services company specialising in security and cleaning, marked the opening of its newly built Control Room with a seminar on the theme of:- 'Integrated Security, Intelligent Spend'..
Emprise's category 2 Alarm Receiving Centre (ARC), located on a newly acquired floor at its London office, represents a significant investment and enhancement of the business' security proposition. Emprise is now able to offer a full remote monitoring service designed and maintained to be compliant with BS 5979 and NSI Gold Standard accreditation, extending Emprise's security capability to include electronic security and integrated solutions. Lee Moody, Operations Director heading up the ARC and Emprise Operations Centre comments: "The investment in our Emprise Operations Centre 24, incorporating a full CCTV remote monitoring and Alarm Receiving Centre, represents a commitment to our philosophy of integrated service provision and intelligent spend. By working with our clients to establish an optimum mix of service provision from manned guarding remote access, CCTV monitoring, mobile patrols and emergency response, the opportunity to maximise the value and quality of service delivered is enormous."
Emprise's enhanced security capability will provide intelligent spend for its clients by offering a highly effective solution that significantly reduces costs as well as improving service delivery.
Emprise has recruited a highly experienced team of CCTV and alarm installation engineers. The new technical services team bring valuable knowledge and skill to the business and carry all the required accreditations to deliver, install and maintain CCTV, access control, intruder & fire alarms, fire detection & suppression as well as data infrastructure installation. By recruiting the Technical Services team Emprise continues to strengthen its technical security offering and further demonstrates its commitment to achieving its growth ambitions.
Emprise has also launched an additional complimentary service, the Emprise Operations Centre. This new service is a 24/7 helpdesk facility that can be offered as either a standalone or integrated service solution. The Emprise operations centre provides a remote facility mirroring the internal processes of clients' helpdesks out of hours.
With this new complimentary range of security services, Emprise will be able to offer integrated electronic and traditional security presence under a single management structure, delivering a holistic approach with tangible benefits. Security risks are becoming increasingly diverse and complex meaning that delivering effective security is a very real challenge for businesses and service providers. Businesses that adopt integrated security systems are better placed to protect critical assets and reputations, reduce costs and add value through intelligent spend.
Emprise recognises that effective security solutions come from understanding the wider challenges of securing the working environment and protecting corporate assets. Its new Technical Services team and ARC combined with extensive experience in delivering high quality traditional security leaves the company well placed to provide an integrated solution that combines electronic and traditional methods at best value for its clients.
Craig McGilvray Managing Director comments: "At the beginning of 2010 we set ourselves the goal of enhancing our capabilities and achieving significant growth. The number of targeted acquisitions already completed in conjunction with the ARC, technical services and helpdesk is demonstrable proof that we have already come a long way in achieving what we set out to accomplish. Adding a technical component to our security offering will benefit our customers through offering an integrated approach and intelligent spend. We are delighted to have the Technical Services team on board."
